****** - Verified Buyer
4.5
This cabinet was just what we wanted it isn’t really anything special but it is nice and easy to use it holds the items we needed and it does what we wanted it to do it. We wanted a portable cabinet that we could move around our kitchen and not have to have stationary in one place. I like the fact that it came in oak and different colors and was very nice to look at.This is a nice unit. It was a little difficult to assemble, but I got it together. I use wood glue with kit furniture like this to give it an extra level of rigidity. The top is real marble and looks good. An odd thing is that the top overhangs the rack-thing on the left side, I've not quite figured out what the deal with that is, rendering it pretty useless. I guess you can still stuff a couple of towels or something, or just figure it's a decoration. The rollers on the bottom are kind of industrial looking, it would have been nice if the used some sleeker units. Other than that, it has a quality feel and looks good.We were very impressed with this cabinet, especially the quality and sturdiness of if for the price. The door pulls were the only problem, since they easily stripped out, was able to rectify that and add our own style by providing our own handles. If you need to move it around a bunch, you might consider upgrading the casters, but the one that came with the unit will suffice. I would recommend this to anyone that needs a little extra storage or wanting a drink station.I am amending this review. While the product is excellent, the customer service by both Amazon and the seller is terrible. When I was looking at similar items on Amazon I saw the same item for about $600 less. When I checked my order and drilled down on the item IN MY ORDER I find that my item is indeed $600 less. Since Amazon and the seller have no price match guarantee (in this case Amazon refuses to match its own price), the only way to get the price difference is to disassemble the item which takes about 4 hours to assemble and ship it back and reorder at the updated price and then assemble it all over again. I have been an Amazon customer for about 20 years and I guess Jeff Bezos needs my husband’s pension money more than we do.Original review: You’ll have a beautiful and sturdy cabinet when you finish assembly which is not too difficult. The thorough instructions are concise and clear and step by step. The only problems which are why we deducted a star are that there are a lot of dowel pegs that fit in pre-drilled holes. Some are in conjunction with head cap bolts and some stand alone to position a part. The dowel peg hole in the front rail (I) to fix the position of the drawer divider (M) was not drilled in my unit. I had to guestimate the position and drill it. Also, the recessed part of of the holes in the drawer fronts (N1) that the machine screws fit into are not drilled deep enough for the length of the screws (there is not enough threading to grab the drawer handle). You find that after the drawers are assembled and in order to deepen (drill) the hole recesses you’ll need to disassemble the drawers and start over. You could go to the hardware store and get a slightly longer machine screw. The last issue is that the granite top must be for multiple units as it comes with extra parts (two wood support brackets and a bag of head cap bolts). There is an instruction sheet that says to follow the cabinet assembly instructions where you won’t find any mention of the support brackets or extra screws. These are just confusing annoyances and as I said the result is a beautiful sturdy cabinet. I didn’t see any mention of these problems in the other reviews here so maybe I’m just too critical. BTW when I tried to call the two 800 numbers I wound up in the “cyber dead zone” for 10 minutes until I gave up so I guess lack of phone assistance is also a problem.Great Product, but be prepared for shipment headachesI finally have mine assembled and it looks great and fits beautifully in the kitchen!The good:1. It is sturdy and solid. Looks great and not cheap looking.2. Wood is great3. Granite is nice, but thin (still heavy, so I wouldn't be able to lift it if it was thicker)4. Casters are solid and easy to re-position around the kitchen5. Assembly instructions are generally well thought out, starting with assembling the casters to the bottom and building upwardThe medium:1. The cart is divided in 3 parts. The center one is nice and big (fits my Kitchenaid stand mixer), but the two side ones are quite narrow, so not as much fits in those. I almost wish it was divided in two and I could just fit two bigger things.The bad:1. It is so heavy that during shipment, not much care is taken that the granite won't crack or break. My first shipment came with a crack in the granite (yes, I had two shipments) . For the second one, I was convinced it was broken before I opened the box because when lifting on one end, it bent some. Amazingly, all the wood framing was broken, cracked and splintering in many places, but the granite itself was intact!2. The box for the granite is built around it with a bit less wood than needed. To open it, you have to break it apart, so to return it (if necessary), Amazon had to hire someone to come box it up and ship it back. This is a pain because they only give a 4 hour window to be there.3. My granite of my first shipment came with a crack in it (I have seen other reviews like that). Not sure if it was damaged during shipment or before. One of the drawers had the screw leading hole curved and the wood cracked, so I needed a replacement.4. I called the manufacturer and they said that they don't send out parts, so I needed to call Amazon. Amazon said that they don't send out parts, so they sent me a whole new set (two boxes). I had to go through the box looking for the parts for the drawer (nice that they have the drawer parts in a secondary smaller box inside the big box). I tried to replace just the face, but nothing lined up perfectly and the drawers would not close, so I had to assemble the drawers in their entirety from the new set, as neither drawers from the first set would close properly once I replaced the granite.Once new granite was in and new drawers were made, I love it... but it was a pain to get here!
